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RTI

RIGHT TO INFORMATION, 2005

Eastern Railway has set up a structure to deal with RTI matters comprising Appellate Authorities, Public Information Officers (PIOs) and Assistant Public Information Officers (APIOs) nominated from all key departments.

Eastern Railway comprises eight set-ups under RTI. These are :

1. Eastern Railway Head Quarters

Sealdah Division
Howrah Division
Asansol Division
Malda Division
Liluah Workshop
Kanchrapara Workshop
Jamalpur Workshop

Contact details of APIOs, PIOs and Appellate Authorities for all the above set-ups in respect to Right To Information Act, 2005 are shown below.

Fees and Cost of information under RTI Act, 2005

(1)

For obtaining information from the designated PIOs and APIOs by any person (individual) one can send his/her query/queries along with the prescribed fees and costs payable for seeking information under the Right to Information Act, 2005 as mentioned below.

(a)

Request for information under sub-section 1 of section 6 of RTI Act 2005 shall be accompanied by an application fee of Rs.10/- (Rupees Ten) only by way of Demand Draft (DD) issued by any recognized bank in India or Indian Postal Order (IPO) in favour of "FA & CAO, Eastern Railway, Kolkata" payable at Kolkata (for both the instruments) or RTI fee receipt (journey ticket like slip) issued by any suburban/non-suburban railway station ticket counter.

The envelope containing the application and fee shall be sent to the respective address of the PIO/APIO clearly mentioning on the envelope "Information under RTI Act, 2005. Please see “Queries to be sent to” section below for the name and address of the PIO/APIO.

(b)

For providing information under sub-section 1 of section 7 of RTI Act 2005, the fee shall be charged by way of a demand draft, IPO issued in favour of "FA & CAO, Eastern Railway, Kolkata" payable at Kolkata at the following rates :-

(i)

Rs.2/- (Rupees Two) only for each page (in A4 or A3 size paper) created or copied.

(ii)

Actual charge or cost price of a copy in larger size paper.

(iii)

Actual cost or price for samples or models.

(iv)

For inspection of records, no fee for the first hour and the fee of Rs.5/- (Rupees Five) only for each subsequent hour (or fraction thereof).

(c)

For providing the information under sub-section 5 of section 7 of RTI Act 2005, the fee shall be charged by way of a demand draft, IPO issued in favour of "FA & CAO, Eastern Railway, Kolkata" payable at Kolkata at the following rates :-

(i)

For information provided in diskette or floppy Rs.50/- (Rupees Fifty) only per diskette or floppy.

(ii)

For information provided in printed form at the price fixed for such publication or Rs.2/- (Rupees Two) only per page of photocopy for extracts from the publication.

VOLUNTARY DISCLOSURE UNDER SECTION 4 OF RTI ACT, 2005

SUB SECTION NO.

DESCRIPTION

EASTERN RAILWAY'S COMPLIANCE

4(1)(b)(i)

Particulars of Organization, functions and duties.

·Eastern Railway Organization structure
·Functions
·Citizen's Charter

Note: For details, please refer concerned pages of the divisions/workshops.

4(1)(b)(ii)

Power and duties of officers and employees.

The duties performed by Officers are of Supervisory & decision making nature. The detailed duty list is given on the concerned department/division page.

Unified Schedule of Power (USOP)

4(1)(b)(iii)

Procedure followed in the decision process including channels of supervision and accountability.

The Procedures/norms set for discharge of functions is as per the provision contained in various Codes/Manuals/Acts/Rules/Plans.
The following internal procedures are followed on Eastern Railway in accordance with 4(b)(iii).

Safety Inspection & measures thereof

Stores procurement process

Click here to view Rly. Codes/Manuals/Acts etc.

4(1)(b)(iv)

Norms set for the discharge of functions.

The norms for discharge of functions are stipulated in the documents like Vigilance notices, transfer policies, DAR, promotion rules, refund rules, claims etc which can be found on Indian Railways website under different Directorates

Railway Board Directorates

4(1)(b)(v)

Rules, regulations, instructions, Manuals & Records used for discharging its functions.

Documents are available on Indian Railway website

Railway Board Directorates ,Codes & Manuals

4(1)(b)(vi)

Statement of the categories of documents held by it or under its control.

Documents are available on Indian Railway website under different directorate.

Railway Board Directorates

4(1)(b)(vii)

The particulars of any arrangement that exists for consultation with, or representation by the members of the public in relation to the formulation of its policies or implementation there of.

A Zonal Railway Users' Consultative Committee (ZRUCC) is functioning to give suggestion at Zonal level. Similarly, at divisional level a Divisional Railway Users’ Consultative Committee (DRUCC) is functioning.

Note: For the list of DRUCC, please refer concerned division's page.

4(1)(b)(viii)

A statement of the boards, councils, committees and other bodies constituted.

Formal and Informal Consultative Committee of Hon’ble MPs (constituted by the Ministry of Parliamentary Affairs) visits hold discussions internally. Its meetings and the minutes thereof are not open/accessible to public.

4(1)(b)(ix)

The directory of its employees and its officials.

Comprehensive Telephone Directory of ER. (Click Here for HQ Offices)

4(1)(b)(x)

Monthly remuneration received by each officer and employee, including the system of compensation as provided in its regulations.

Remuneration received by officers & employees of Eastern Railway. (Click Here for HQ)

4(1)(b)(xi)

The budget allocation to each Department indicating the particulars of all plans, proposed expenditure, and reports on disbursements made.

ER Plan Head budget

Plan Head Expenditure

Ordinary Working Expenditure

Note: For division details, please refer concerned division page.

4(1)(b)(xii)

The manner of execution of subsidy programmes, including the amounts allocated an the details of beneficiaries of such programmes.

Eastern Railway has not under taken any specific subsidy programme.

4(1)(b)(xiii)

Particulars of recipients of concessions, permits or authorizations granted by the Institute.

Details regarding various concessions given to the passengers are published every year in the Railway Time Tables. However, one can view the same from the Concession Rules provided on the website of IR. Also, while viewing Indian Railway's "Passenger Reservation Enquiry," one can see the prevailing rules applicable. Also, a list of different categories of concessions granted on Indian Railways may be downloaded from here.

4(1)(b)(xiv)

Details in respect of the information, available to or held by it, reduced in an electronic form.

Information relating to organisation, its evolution, passenger information, train information, availability of accommodation, status of tickets, internet booking of tickets are available both on Indian Railways and on Eastern Railway websites.

Code and manuals are available on Indian Railways web site at Railway Board Directorates

4(1)(b)(xv)

The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use.

The information relating to the facilities available to the rail users are disseminated through the Railway Time tables, Railway website and the facilitation centre.

The following methods are also adopted by the Railways for the dissemination of the information through

Website
Gazettes
Print Media
Electronic media
Announcements
Newspapers
Notice Boards
Printed Manuals

4(1)(b)(xvi)

The names, designations and other particulars of the Public Information Officers

This particular RTI information may be seen in the list appended below.

4(1)(b)(xvii)

Such other information as may be prescribed.

Lot of information available on ER website like Tenders, Press Releases, Employment Notification, Important News and activities etc. (Click Here)

Links to other Railway units (Click Here)

4(c)

All relevant facts while formulating important policies or announcing the decisions which affect public

Regular newspaper notifications as well as website press releases are made.

List of Appellate Authority and Public Information Officers (PIO) at Eastern Railway Head Quarters

Queries to be sent to :

< Designation of the PIO/APIO >

Eastern Railway

Fairlie Place

17, Netaji Subhas Road

Kolkata - 700 001

Designation

Department

Office Phone No.

Fax No.

E-Mail address

Railway

(Code-020)

BSNL

(Code-033)

BSNL

(Code-033)

Additional General Manager & Director/Public Grievance (PG)

Appellate Authority

General Administration

24005

2230-4950

2231-9290

agm[AT]er[DOT]railnet[DOT]gov[DOT]in

Dy. General Manager(G), Coordinator/PG [CPIO]

General Administration

24009

2230-1541

2242-7444

dgmg[AT]er[DOT]railnet[DOT]gov[DOT]in

dgmger[AT]gmail[DOT]com

Chief Public Relations Officer *

General Administration

27313

2248-2007

2231-0725

cproerly[AT]gmail.com

Deputy Chief Vigilance Officer/Engineering

General Administration (Vigilance)

24037

2220-0138

2210-2871

dycvoe[AT]er[DOT]railnet[DOT]gov[DOT]in

Dy. Chief Commercial Manager/General $

Commercial

27204

2222-7204

2243-6969

Dy. Chief Operations Manager/Coaching

Operating

24509

2222-4509

2230-3826

Chief General Engineer

Civil Engineering

24405

2231-8920

cge[AT]er[DOT]railnet[DOT]gov[DOT]in

Chief Electrical Service Engineer

Electrical Engineering

24303

2230-0430

cese[AT]er[DOT]railnet[DOT]gov[DOT]in

Chief Mechanical Engineer/Planning

Mechanical Engineering

24605

2230-4529

2222-4640

cmeplg[AT]er[DOT]railnet[DOT]gov[DOT]in

Chief Communication Engineer

Signal & Telecom.

24701

2230-1192

2230-2112

cce[AT]er[DOT]railnet[DOT]gov[DOT]in

Chief Engineer/Cons./V/ HQ #

Construction

27435

2248-5952

2248-9296

Chief Materials Manager/BI $

Stores

27800

2248-7397

2230-2553

cmmbi[AT]er[DOT]railnet[DOT]gov[DOT]in

Chief Personnel Officer/ Administration

Personnel

24102

2230-1727

2230-2255

cpoa[AT]er[DOT]railnet[DOT]gov[DOT]in

Financial Advisor & Chief Accounts Officer/F & B

Finance

24903

2230-4358

facaofb[AT]er[DOT]railnet[DOT]gov[DOT]in

Additional Chief Security Commissioner/RPF #

Security

(Railway Protection Force)

27101

2213-1735

2248-8365

acsc[AT]er[DOT]railnet[DOT]gov[DOT]in

Deputy Chief Signal & Telecom Engineer/Safety

Safety

24507

2231-6059

2222-4560

dycstes[AT]er[DOT]railnet[DOT]gov[DOT]in

Chief Health Director/ Head Quarter #

Medical

27822

2243-9570

* Address of CPRO >> 14-16, Govt. Place (East), Kolkata – 700069
$ Address of CMM/BI and Dy.CCM/FM&Rates >> 3 Koilaghat Street, Kolkata – 700001
# Address of the concerned PIO >> 14, Strand Road, Kolkata - 700001

List of Assistant Public Information Officers (APIO) at the Head Quarters

Designation

Department

Office Phone No.

Fax No.

E-Mail address

Railway

(Code-020)

BSNL

(Code-033)

BSNL

(Code-033)

Deputy Secretary/General

General Administration

24008

2222-4008

22427444

dsg@er.railnet.gov.in

Senior Commercial Manager/Coaching

Commercial

27240

2222-7240

Deputy Chief Operations Manager/FOIS

Operating

24509

2231-9055

dycomfois[AT]er[DOT]railnet[DOT]gov[DOT]in

Deputy Chief Mechanical Engineer/Head Quarters

Mechanical

24608

2230-4789

2230-5641

dycmehq[AT]er[DOT]railnet[DOT]gov[DOT]in

Assistant Personnel Officer/Ruling

Personnel

24118

2222-4118 9002020617 (M)

2230-1727

auspcioua[AT]gmail[DOT]com

Deputy Chief Materials Manager/Crane

Stores

24828

2231-6401

2230-2553

dycmmcrAT]er[DOT]railnet[DOT]gov[DOT]in

Deputy Chief Accounts Officer/General

Accounts

24904

2230-5638

dycaog[AT]er[DOT]railnet[DOT]gov[DOT]in

Staff Officer to Chief Security Commissioner

Security (RPF)

27102

2248-8365

List of Appellate Aurthority, PIOs and APIOs in SEALDAH Division

Queries to be sent to :

< Designation of the PIO/APIO >

Divisional Railway Manager's Office,

Eastern Railway/Sealdah Division

Kaiser Street

Kolkata - 700 014

Designation

Authority

Department

Office Phone No.

Fax No.

E-Mail address

Railway

(Code-020)

BSNL

(Code-033)

BSNL

(Code-033)

Additional Divisional Railway Manager/Traffic

Appellate Authority

General Administration

32004

2350-2456

2350-4993

adrmtsdah[AT]er[DOT]railnet[DOT]gov[DOT]in

Senior Divisional Commercial Manager

PIO

Commercial

32200

2350-1962

srdcmsdah[AT]er[DOT]railnet[DOT]gov[DOT]in

Senior Divisional Engineer/Co-Ordination

PIO

Engineering

32400

2350-4996

2350-4946

sdahsrdenc[AT]gmail[DOT]com

Sr. Divisional Personnel Officer

PIO

Personnel

32100

2350-8439

Additional Chief Health Director (Radiology)/B. R. Singh Hospital

PIO

Medical

33890

23504075

2350-7003

brshrtisdah[AT]gmail[DOT]com

Divisional Personnel Officer

APIO

Personnel

32102

2350-4213

2350-8435

dposdah[AT]er[DOT]railnet[DOT]gov[DOT]in

Divisional Finance Manager

APIO

Finance

32022

2350-4914

dfmsdah[AT]er[DOT]railnet[DOT]gov[DOT]in

List of Appellate Authority, PIOs and APIOs in HOWRAH Division

Queries to be sent to :

< Designation of the PIO/APIO >

Divisional Railway Manager's Office,

Eastern Railway/Howrah Division

Howrah - 711 101

Designation

Authority

Department

Office Phone No.

Fax No.

E-Mail address

Railway

(Code-020)

BSNL

(Code-033)

BSNL

(Code-033)

Additional Divisional Railway Manager

Appellate Authority

General Administration

22004

2641-3567

2641-1799

adrmghwh[AT]er[DOT]railnet[DOT]gov[DOT]in

Senior Divisional Commercial Manager

PIO

Commercial

22200

2641-1349

2641-0499

srdcmhwh[AT]er[DOT]railnet[DOT]gov[DOT]in

Senior Divisional Personnel Officer

PIO

Personnel

22100

2641-2923

srdpohwh[AT]er[DOT]railnet[DOT]gov[DOT]in

Senior Divisional Engineer (Co-Ordination)

PIO

Engineering

22400

2641-3102

srdenc[AT]er[DOT]railnet[DOT]gov[DOT]in

Additional Chief Medical Superintendent/G

PIO

Medical

2641-25192641-1642

Divisional Personnel Officer

APIO

Personnel

22102

2641-2923

dpohwh[AT]er[DOT]railnet[DOT]gov[DOT]in

Divisional Finance Manager

APIO

Finance

22022

2641-1357

dfmhwh[AT]er[DOT]railnet[DOT]gov[DOT]in

List of Appellate Authority, PIOs and APIOs in ASANSOL Division

Queries to be sent to :

< Designation of the PIO/APIO >

Divisional Railway Manager's Office,

DRM Building

Eastern Railway/Asansol Division

Asansol - 713 301

Designation

Authority

Department

Office Phone No.

Fax No.

E-Mail address

Railway

(Code-021)

BSNL

(Code-0341)

BSNL

(Code-0341)

Additional Divisional Railway Manager

Appellate Authority

General

82002

230-3421

221-5520

adrm[AT]drmasn[DOT]gov[DOT]in

Senior Divisional Commercial Manager

PIO

Commercial

82200

230-4653

srdcm[AT]drmasn[DOT]gov[DOT]in

Senior Divisional Engineer/ Bridge Siding

PIO

Engineering

82410

9002023212

231-6059

Senior Divisional Personnel Officer

PIO

Personnel

82100

230-4694

srdpo[AT]drmasn[DOT]gov[DOT]in

Additional Chief Medical Superintendent/G

PIO

Medical

82817

228-0992

228-1643

Medical Superintendent/ Andal

PIO

Medical

84800

237-3691

Divisional Personnel Officer

APIO

Personnel

82102

230-4694

dpo[AT]drmasn[DOT]gov[DOT]in

Divisional Finance Manager

APIO

Accounts

82022

230-4697

dfm[AT]drmasn[DOT]gov[DOT]in

Divisional Commercial Manager

APIO

Commercial

82202

9002023960

230-4653

dcm[AT]drmasn[DOT]gov[DOT]in

List of Appellate Authority, PIOs and APIOs in MALDA Division

Queries to be sent to :

< Designation of the PIO/APIO >

Divisional Railway Manager's Office,

DRM Building

Eastern Railway/Malda Division

P.O. – Jhaljhalia, Malda - 732 102

Designation

Authority

Department

Office Phone No.

Fax No.

E-Mail address

Railway

(Code-020)

BSNL

(Code-03512)

BSNL

(Code-03512)

Additional Divisional Railway Manager

Appellate Authority

General

72202

266888

265414

adrmmldt[AT]er[DOT]railnet[DOT]gov[DOT]in

Sr. Divisional Commercial Manager

PIO

Commercial

72100

266222

268168

srdcmmldt[AT]er[DOT]railnet[DOT]gov[DOT]in

Additional Chief Medical Superintendent/A

PIO

Medical

72806

266085

Divisional Finance Manager

APIO

Finance

72020

266331 266331

dfmmldt[AT]er[DOT]railnet[DOT]gov[DOT]in

List of Appellate Authority, PIOs and APIOs in LILUAH Workshop

Queries to be sent to :

< Designation of the PIO/APIO >

Carriage & Wagon Workshop,

Eastern Railway/Liluah

P.O. – Liluah, Howrah – 711 204

Designation

Authority

Department

Office Phone No.

Fax No.

E-Mail address

Railway

(Code-020)

BSNL

(Code-033)

BSNL

(Code-033)

Chief Works Manager

Appellate Authority

General

25000

2654-6449

2654-9357

cwmllh[AT]er[DOT]railnet[DOT]gov[DOT]in

Dy. Chief Mechanical Engineer/ (P)

PIO

Mechanical

25003

2654-1002

2654-9357

dycmepllh[AT]er[DOT]railnet[DOT]gov[DOT]in

Additional Chief Medical Superintendent/A

PIO

Medical

25105

2654-5386

Assistant Welfare Officer

APIO

Personnel

25082

2654-6676

awollh[AT]er[DOT]railnet[DOT]gov[DOT]in

List of Appellate Authority, PIOs and APIOs in KANCHRAPARA Workshop

Queries to be sent to :

< Designation of the PIO/APIO >

Kanchrapara Workshop,

Eastern Railway

Workshop Road, Kanchrapara,

Dist: North 24 Parganas

P.O. – Kanchrapara Loco Shop S.O.

PIN – 743 145

Designation

Authority

Department

Office Phone No.

Fax No.

E-Mail address

Railway

(Code-020)

BSNL

(Code-033)

BSNL

(Code-033)

Chief Works Manager

Appellate Authority

General

34000

2585-8296

cwmkpa[AT]er[DOT]railnet[DOT]gov[DOT]in

erkpacwm[AT]cal[DOT]vsnl[DOT]net[DOT]in

Production Engineer

PIO

Production

34614

2585-6425

2585-8051

pekpa[AT]er[DOT]railnet[DOT]gov[DOT]in

Additional Chief Medical Superintendent/A

PIO

Medical

2587-3960

Assistant Personnel Officer

APIO

Personnel

34022

2585-8051

apokpa[AT]gmail[DOT]com

List of Appellate Authority, PIOs and APIOs in JAMALPUR Workshop

Queries to be sent to :

< Designation of the PIO/APIO >

Jamalpur Workshop

Eastern Railway

Dist: Munger, Bihar

PIN – 811214

Designation

Authority

Department

Office Phone No.

Fax No.

E-Mail address

Railway

(Code-020)

BSNL

(Code-06344)

BSNL

(Code-06344)

Chief Works Manager

Appellate Authority

General

73000

243105

243205

cwmjmp[AT]er[DOT]railnet[DOT]gov[DOT]in

Deputy Chief Mechanical Engineer/ Diesel

PIO

Mechanical

73354

243171

243205

dycmedsljmp[AT]er[DOT]railnet[DOT]gov[DOT]in

Medical Superintendent

PIO

Medical

73000

243167

Workshop Personnel Officer

APIO

Personnel

73050

243127

243205

apojmp[AT]er[DOT]railnet[DOT]gov[DOT]in

List of Appellate Authority, PIOs and APIOs in SIGNAL Workshop, Howrah

Queries to be sent to :

< Designation of the PIO/APIO >

Signal Workshop

Eastern Railway

1, Kings Road, Howrah

PIN – 711101

Designation

Authority

Department

Office Phone No.

Fax No.

E-Mail address

Railway

(Code-022)

BSNL

(Code-033)

BSNL

(Code-033)

Chief Workshop Manager

Appellate Authority

Signal & Telecom.

22585

2666-3754

cwmsw[AT]er[DOT]railnet[DOT]gov[DOT]in

Assistant Manager/SW

PIO

Signal & Telecom.

22587

2666-3754

amsw[AT]er[DOT]railnet[DOT]gov[DOT]in

For e-mail, please put (.) in place of [DOT] & (@) in place of [AT] without the parentheses.

Summary of RTI Case Disposal

At the Head Quarters

Year

Cases Accrued

Cases Disposed

2007 – 08

248

209

2008 – 09

425

397

2009 – 10

569

542

2010 – 11

755

731

2011 – 12

1258

1190

2012 – 13

1433

1263

2013 – 14

1875

1432

2014 – 15

1964

1490

In Eastern Railway (Total)

Year

Cases Accrued

Cases Disposed

2011 – 12

5569

5294

2012 – 13

5117

4183

For complete information on RTI, you may like to visit: www.rti.gov.in, www.cic.gov.in or www.rtiindia.org (Pvt.)

VIGILANCE ACTIVITIES

If you want to lodge complaints specially relating to matter of corruption in this railway, it should be addressed to the following officer

Sr. Deputy General Manager

Eastern Railway

Fairlie Place

17, Netaji Subhas Road,
Kolkata - 700 001

Telephone : 033-2230-3897, 033-2222-4007

e-mail : sdgm[AT]er[DOT]railnet[DOT]gov[DOT]in

Source : Eastern Railway CMS Team Last Reviewed on: 13-07-2015